Shipping policy

SHIPPING POLICY

ORDER PROCESSING

Orders are processed within 24–48 business hours after order confirmation and payment verification.

DELIVERY TIMELINE

Estimated delivery: 3–7 business days across India.
Delivery time may vary depending on your location and courier serviceability.

SHIPPING CHARGES

Shipping charges, if applicable, will be shown at checkout before payment.
Free shipping may be available on select orders and promotions.

ORDER TRACKING

Once your order is shipped, tracking details will be shared via SMS, Email, or WhatsApp on your registered contact details.

DELIVERY ATTEMPTS

  • Please ensure your address and contact details are correct while placing the order.
  • If delivery fails due to wrong address, incomplete details, or customer unavailability, the courier may attempt delivery again.
  • Additional shipping charges may apply for re-shipment after repeated failed delivery attempts.

ADDRESS CHANGES

Address change requests are only possible before the order is shipped. Once shipped, we cannot change the delivery address.

DELAYS & FORCE MAJEURE

Delivery timelines may be affected due to courier delays, weather conditions, natural calamities, festivals, high order volume, or service restrictions in your area.
TvastraFit is not responsible for delays caused by courier partners.

DAMAGED PACKAGES

If your package arrives damaged or tampered, please refuse delivery and contact us immediately with photos. Unboxing video is required for any damage claims.